For more than a century, our customer service has set us apart. Sarjeant trained and experienced sales professionals have worked in the heating and cooling industry for many years and know that in order to have a satisfied customers, they must first spend the time with our customers to ensure that your complete heating and cooling requirements are met.
You'll find Sarjeant's telephone staff pleasant, efficient and knowledgeable: we'll answer your questions quickly and give you the information you need to make an informed decision.
Customer service is important to all of us: Sarjeant employees are recognized and rewarded for recommending changes that improve the way we do business.
SUPERIOR Technicians Sarjeant's oil heat service technicians are not paid by the number of furnace cleanings they complete: there are no quotas. They are highly trained, salaried employees who will spend the time with your heating and cooling equipment - and with you - to ensure that the system meets your requirements while operating at the maximum efficiency.
Oil heat and Air Conditioning Technology is constantly improving... we're on the leading edge! Sarjeant's service technicians all hold updated Oil Burner Technician certificates and receive regular training updates by attending courses offered by equipment manufacturers and the Canadian Oil Heat Association.
Sarjeants Heating Service Plan
Bronze Service Plan ................................ $189.00 +gst or $37.80 for 5 months
Includes the following:
1. Service Burner—clean and adjust assembly
2. Clean fire side heating surfaces
3. Check the flue pipe and base chimney
4. Lubricate oil burner motor
5. Clean gauge glass
6. Run and check system for proper operation
7. Annual tune-up during regular working hours
8. Cleaning or replacing nozzle, pump strainer and fuel filter during annual tune-up (if necessary)
9. Cleaning and/or replacement of gauge glass during annual tune-up
Silver Service Plan ...............$278.00 (Annually)+gst or $55.60 for 5 months **Save up to $1000 in parts!
All of the above plus:
1. The Parts Protection Plan
Parts: Covered by Plan
1. Air Circulating Fan
2. Air Circulating Fan Motor
3. Air Circulating Fan Belt and Pulley
4. Air Fan Control
5. Oil Filter
6. Smoke Pipe
7. Burner Fan Airgate
8. Burner Motor
9. Burner Nozzle
10. Cadmium Cell or Protectorelay
11. Draft Regulator
12. Fuel Pump and Coupling
13. Ignition Assembly
14. Ignition Transformer
15. Low Limit Control
16. Thermostat (Standard-heating)
Gold Service Plan ............... $413.95 (Annually) +gst or $82.79 for 5 months
All the above plus: 1. 1 Office hours NO HEAT Diagnostic Check
2. 1 After Hours NO HEAT Diagnostic Check
3. Priority Call Placement
4. Priority Service
5. 5% off HVAC Equipment (A/C, furnace/HRV/ air cleaner/ humidifier)
Please be advised that any service work preformed by The Sarjeant Company on any part not specifically covered under this service agreement will be billed as follows:
Regular Hourly Rate ........................................................................................ $95.00
At Sarjeant, we carefully select our partnerships with Canada's leading oil heating and air conditioning appliance manufacturers. Each supplier ensures extensive product testing before bringing it to the marketplace, and meet the codes and guidelines of the Canadian Standards Association and other leading product quality regulators.
We are pleased to offer our customers a complete range of exceptional quality heating and cooling appliances. And talk to us about year-round comfort appliance packages including air conditioning, electronic air cleaning, humidifiers and computer-controlled thermostats.
FINANCE
Fuel oil customers have the option of paying each time their oil tank is filled (3-4 times/year) or on a pre-authorized monthly payment plan.
What is The Sarjeant Company's Pre-Authorization Payment Plan? It is a simple, fast and convenient way to make your payment every month for 10 months of the year (water heater rentals 12 months), on time, with no fuss and no cheques to write. Upon your authorization The Sarjeant Company will automatically deduct your payment from your chosen bank account. The program works much the same way as your other automatic payments: mortgage, insurance, car loans, etc. Customers even have a choice of two withdrawals dates, either the 15th or the 30th of each month.
Financing available through:
Home Depot
(No Interest/No Payment for 1 year)
TD Greenlight
Union Energy Finance
It's easy to enrol in Sarjeant's Pre-Authorization Payment Plan. Customers simply need to complete and sign our authorization agreement and send us a void cheque.
Contact us for details and an enrolment form.
Competitive new equipment financing is also available, with a one key advantage from The Sarjeant Company: the loan is completely open, so customers can repay some or all of the financed amount at any time with no penalty.
Please contact us for more information.
Sarjeant customers can also ensure economical annual service with the Sarjeant Parts Protection Plan.
Because fuel oil is supplied in a completely competitive market, Sarjeant customers can be assured that they are getting the best price available. What's more, oil is the only economical energy source to maintain relatively stable pricing over the past decade.
For more information on current fuel oil pricing, please contact us.
Fuel oil customers have the option of paying each time their oil tank is filled (3-4 times/year) or on a pre-authorized monthly payment plan.
